Junior IT Support Consultant with Dutch
Dodane Niedziela, 15 Kwietnia 2018, 16:52:27, ID ogłoszenia: 26807
Opis ogłoszenia Junior IT Support Consultant with Dutch
For our client, a leading provider of enterprise applications empowering people in service organizations, we are looking for people who want to join Customer Support team in Wroclaw, Poland.
As a Support Consultant, you like to use your problem solving skills in order to come up with the best business solution for your customer. In order to do this you listen carefully to the needs and wants, which you translate into a fitted action plan. These action plans can differ per customer. This triggers your resourceful and curious nature because you want to explore and offer the best solutions.
What you will do:
- You examine support requests and provide customers with a solution, work around or action plan;
- You monitor the progress of each problem through to conclusion; liaising with colleagues and R&D;
- You identify opportunities for service improvement;
- You are responsible for your own personal development plan.
Your profile:
- You are fluent in English and Dutch, both speaking and writing;
- Experience in IT is not required;
- If you had worked with ERP software or have knowledge about SQL it will be a plus;
We offer:
- A chance to participate in the development of one of the best ERP solutions in the world;
- Stable employment with an attractive salary;
- Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others;
- Sport and integration events;
- Working in a challenging international environment;
- We invest in your personal and professional growth;
- Enthusiastic colleagues who like to learn from each other.
Please apply in English – why?
Our client is an international software company with business units all over the world. We cherish our cultural differences and celebrate our common values. English is the common language in our company and therefore we kindly ask you to submit your cv and cover letter in English.
Opis ogłoszenia - Junior IT Support Consultant with Dutch
For our client, a leading provider of enterprise applications empowering people in service organizations, we are looking for people who want to join Customer Support team in Wroclaw, Poland.
As a Support Consultant, you like to use your problem solving skills in order to come up with the best business solution for your customer. In order to do this you listen carefully to the needs and wants, which you translate into a fitted action plan. These action plans can differ per customer. This triggers your resourceful and curious nature because you want to explore and offer the best solutions.
What you will do:
- You examine support requests and provide customers with a solution, work around or action plan;
- You monitor the progress of each problem through to conclusion; liaising with colleagues and R&D;
- You identify opportunities for service improvement;
- You are responsible for your own personal development plan.
Your profile:
- You are fluent in English and Dutch, both speaking and writing;
- Experience in IT is not required;
- If you had worked with ERP software or have knowledge about SQL it will be a plus;
We offer:
- A chance to participate in the development of one of the best ERP solutions in the world;
- Stable employment with an attractive salary;
- Various benefits such as: private medical care, Multisport, pre-paid lunch cards and many others;
- Sport and integration events;
- Working in a challenging international environment;
- We invest in your personal and professional growth;
- Enthusiastic colleagues who like to learn from each other.
Please apply in English – why?
Our client is an international software company with business units all over the world. We cherish our cultural differences and celebrate our common values. English is the common language in our company and therefore we kindly ask you to submit your cv and cover letter in English.