Dispatch Agent with French
Dodane Poniedziałek, 09 Lipca 2018, 14:36:00, ID ogłoszenia: 29231
Opis ogłoszenia Dispatch Agent with French
We are a global IT service provider. With over 2,800 permanent employees in 35 subsidiaries we offer our services worldwide in more than 190 countries.
Your Task
- Coordination of IT requests & incidents in the ticketing system
- Proactive SLA tracking, monitoring correct timeliness and ticket flow
- Dispatching onsite engineers for hardware related repairs
- Active communication with onsite engineers and customers
- Contacting with our technical teams and local management
Our Requirements
- Excellent French is a must
- Communicative English level
- Ability to multi-task and adapt to changes
- Customer approach and very good communication skills
- Ability to work in a team
- Readiness to work on shifts (between 08:00 am and 06:00 pm)
Would be an asset:
- Proven experience with customer service
- IT related background
Your Benefits
- Stable, independent work in an international, flexible and open company
- Interesting international projects and possibility of being part of a worldwide team
- Welcoming and friendly work environment within young team
- Direct communication and flat structure
- Great opportunities for both professional and personal development
- Buddy programme
- Space for your own ideas
- Language training
- A package of co-funded benefits: Multisport Card, private health care, life insurance, lunches, free bus from the centre of Wroclaw
https://www.hemmersbach.com/career/browse-jobs/jobs/dispatch-agent-with-french-3834/3834
Please add a statement: “I hereby agree for my personal data included in my application to be processed for the purposes of the recruitment process by Hemmersbach Central Support Sp. z o. o. Sp. K. under the Personal Data Protection Act as of 29 August 1997, Dz. U. no 133, .883, consolidated text: Journal of Laws 2016, item 922 as amended. I hereby agree for my personal data in the range described above to be placed in the data base of Hemmersbach Central Support Sp. z o. o. Sp. K and be processed for the purposes of future recruitment processes.”
Opis ogłoszenia - Dispatch Agent with French
We are a global IT service provider. With over 2,800 permanent employees in 35 subsidiaries we offer our services worldwide in more than 190 countries.
Your Task
- Coordination of IT requests & incidents in the ticketing system
- Proactive SLA tracking, monitoring correct timeliness and ticket flow
- Dispatching onsite engineers for hardware related repairs
- Active communication with onsite engineers and customers
- Contacting with our technical teams and local management
Our Requirements
- Excellent French is a must
- Communicative English level
- Ability to multi-task and adapt to changes
- Customer approach and very good communication skills
- Ability to work in a team
- Readiness to work on shifts (between 08:00 am and 06:00 pm)
Would be an asset:
- Proven experience with customer service
- IT related background
Your Benefits
- Stable, independent work in an international, flexible and open company
- Interesting international projects and possibility of being part of a worldwide team
- Welcoming and friendly work environment within young team
- Direct communication and flat structure
- Great opportunities for both professional and personal development
- Buddy programme
- Space for your own ideas
- Language training
- A package of co-funded benefits: Multisport Card, private health care, life insurance, lunches, free bus from the centre of Wroclaw
https://www.hemmersbach.com/career/browse-jobs/jobs/dispatch-agent-with-french-3834/3834
Please add a statement: “I hereby agree for my personal data included in my application to be processed for the purposes of the recruitment process by Hemmersbach Central Support Sp. z o. o. Sp. K. under the Personal Data Protection Act as of 29 August 1997, Dz. U. no 133, .883, consolidated text: Journal of Laws 2016, item 922 as amended. I hereby agree for my personal data in the range described above to be placed in the data base of Hemmersbach Central Support Sp. z o. o. Sp. K and be processed for the purposes of future recruitment processes.”