Customer Service Advisor with Danish
Dodane Wtorek, 30 Sierpnia 2016, 15:51:29, ID ogłoszenia: 9542
Opis ogłoszenia Customer Service Advisor with Danish
For our client we are looking for:
Customer Service Advisor with Danish
ref. No.: 6-10-40436
The main duties:
- Respond and diagnose problems received via phone, chat or electronic online support (in order to MS Office, Windows, resetting passwords, installations, CRM)
- Daily contact with Danish market
- Troubleshooting, contact with 2nd line support
- Support your team and Manager in daily duties
REQUIREMENTS
- Experience in customer service will be an asset
- English language skills B2 (spoken and written)
- Danish language skills must be fluent or native
- Strong interpersonal skills
- Excellent team work skills
- High motivation to develop in IT sector / helpdesk
-Any additional Scandinavian language will be an asset
BENEFITS
- Wide range of trainings (internal/ external)
- Possibility to gain ITIL certificate
- Challenging and interesting duties
- Cooperation with qualified specialists
- Possibility of career development as a Manager, Specialist or Field Technician
- Private medical care
- Multisport card
- Language bonus
OTHER INFORMATION
Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application via email krakow3@grafton.pl.
Opis ogłoszenia - Customer Service Advisor with Danish
For our client we are looking for:
Customer Service Advisor with Danish
ref. No.: 6-10-40436
The main duties:
- Respond and diagnose problems received via phone, chat or electronic online support (in order to MS Office, Windows, resetting passwords, installations, CRM)
- Daily contact with Danish market
- Troubleshooting, contact with 2nd line support
- Support your team and Manager in daily duties
REQUIREMENTS
- Experience in customer service will be an asset
- English language skills B2 (spoken and written)
- Danish language skills must be fluent or native
- Strong interpersonal skills
- Excellent team work skills
- High motivation to develop in IT sector / helpdesk
-Any additional Scandinavian language will be an asset
BENEFITS
- Wide range of trainings (internal/ external)
- Possibility to gain ITIL certificate
- Challenging and interesting duties
- Cooperation with qualified specialists
- Possibility of career development as a Manager, Specialist or Field Technician
- Private medical care
- Multisport card
- Language bonus
OTHER INFORMATION
Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application via email krakow3@grafton.pl.